Your business has been hacked. That’s surely a nightmare scenario, but that does not mean that you have to immobilize your entire operation. Unfortunately, the situation is becoming more common as the interest of cyber-crooks targeting small and medium-size business are increasing day by day. The main tendency of the hackers is to steal private information like customer data, product details, and password that leads to back account. At times, there are risks that hackers may try to hijack your entire company’s website to attack others online. As most of the small size business does not have the security expertise, response tool, and data protection such cases have become more common today.
If you have to knowledge of what to do next it could cause you a difference between making a quick recovery and shutting the doors permanently. Here we have listed six ways that you must know to minimize the damage after been hacked.
Contain Your Damage
Once you have realized what type of hack you are facing, you can immediately make moves to secure your network by running an antivirus program as well as resetting all the passwords. To confine the impact it’s critical to do this step quickly.
Find out the corrupted systems and files and remove them to prevent further data theft. Though this step will not help you to solve your problem it will help to prevent additional damage. Depending upon how severe the entire situation is, you may need to take isolate a part of your network, offline the entire system, and implement temporary firewalls or block website traffic.
May you think to fix things without telling the entire hacking scenario to your customers and clients? That’s not a good idea!
If you have used the customer database, then you are obligated to provide proper information to them. Hiding a hack from your customer is never a good idea. You have to let your clients and customers know what kind of data or information was compromised and what are going to do about that.
Get Legal Advice
If the cyber-insurance policy of your business is not there, then you have to consider to hire attorneys that specialize in internet & cybersecurity law to navigate the legal issues. For example, if the hacker gets access to your personal information about the company or customers then you to send them a legal obligation notice. Internet security related laws are constantly changing and also varies from state to state. So, if you are facing hacking in any stage of your business, get legal advice as early as possible.
Repair Damage and Rebuild
To repair the damage, you must have to consider few costly and disruptive steps, like you have to shut down your website and remove infected computers while you clean up. But don’t forget to take a clear backup before restoring data and formatting the hacked system. Try to rebuild your website as well as the reputation as early as possible. While you are rebuilding the system, maintain constant contact with authorities, partners, and customers.
Educate Your Employees
To avoid putting your sensitive information and business data in danger, you must train your employees accordingly. Let them train to respond and address;
- Keeping passwords secure
- Avoiding password repetition
- Clicking on links and downloads
- Sharing too much personal information
- Updating antivirus and malware protection
Train your employees to trust others, in that way you can address one of the important social hacker’s key tools.
Update Your Security
Once you have cleared all the mess, make sure that your security defense is now running perfectly and all your data are being backed up. You have to come with a plan that you had not tried yet. If also you have a tight budget, you must not compromise with the security area. To investigate any future problem and to save all our business information you have to pay money on buying a cyber-insurance policy to create layers of security; that give you the facility to add encryption to retrieve the most sensitive information.
Plan your cybersecurity policy before it happens. But if you faced one, consider following these steps to minimize the damage and keep your business afloat.